Job descriptions

This position will require a high level of communication, liaison, business acquisition acumen and organizational skills. The Operation Manager's responsibilities will include creating clear and attainable business objectives, building the business requirements, managing the constraints, coordinating the efforts of team members and overseeing that quality results are delivered according to business vision and goals.

Responsibilities

• Managing Business Operations of travel agency
• Managing Office Administration
• Overseeing IT Operations
• Managing Financial Operations
• Other responsibility assigned by the management from time to time.

Experience

Must possessed 7 to 10 years of experience in travel agency business

Skill

• Excellent in person skills and team management
• Project Management
• Fluent in speaking &writing English
• Well versed with travel industry norms, process and business dynamics.

Education

Master in Management or Equivalent
Foundation in Travel and Tourism (IATA UFTAA) will be plus

Gender Male

Age 35 TO 45

Job descriptions

We are looking for an IT manager to be responsible and accountable for the smooth running of our Information technology (IT) operations within the limits of requirements, specifications, costs and timelines. You will supervise the implementation and maintenance of our company's computing needs.
The successful candidate will have improved skills, a proven professional experience and a detailed knowledge of industry's best practice processes.

Responsibilities

• Networking configuration and troubleshooting
• Hardware installation and configuration
• Installation of system software, upgradess
• Implementation of firewall, anti-virus, malware etc.
• Web portal Admin and resolution of issues
• Liaison with software vendors
• Disaster recovery planning and safeguarding IT Assets of the Company
• Extensive knowledge of cloud computing
• Managing contract, SLAs with vendors
• Experience in webservers like Apache, tomcat, IIS a plus.
• 1-3 years of experience in the Oracle and application support.
• Knowledge of web and application servers and their configuration.
• Experience with JDBC, JMS, MQ and integration of multiple messaging service.
• Working knowledge of java, JSP, EJB, XML, web services.
• Experience with Code Management.
• Strong experience in shell/Perl scripting.
• Work with technical team members to support development and implementation activities 24/7 Mon - Sat.
• Ability to work independently and resolve complex technical issues and identify root cause and recommend solutions to help resolve incidents quickly.
• Ability to multi-task and complete multiple parallel assignments while working in an interrupt driven environment.
• Take the initiative to act on and own issues.

How Konw

Must be how know about social media marketing.

Experience

4 to 7 years

Skill

• Excellent in person skills
• Fluent in speaking &writing English
• Well versed with travel industry norms, process and business dynamics.

Education

MCS or Equivalent

Gender Male

Age 28 TO 35

Job descriptions

Sales executives are the key point of contact between an organization and its clients. This position will be responsible for introducing new products/services, answering queries, offering advice in the realm of travel industry business.

Responsibilities

• B2B Marketing
• Lead Generation and Materialization
• Customer Account Management
• Business Promotion
• Possessed extensive knowledge of travel agency business

Experience

Must possessed 3 to 5 years of experience in travel agency business

Skill

• Excellent in person skills
• Fluent in speaking &writing English
• Well versed with travel industry norms, process and business dynamics.

Education

MBA or BBA Marketing

Gender Male

Age 28 TO 32

Job descriptions

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior

Responsibilities

• Answers telephone promptly in a polite and professional manner and exceeds customer satisfaction.
• Able to answer questions related to travel agency business and evaluate when to escalate up.
• Presents in a professional and educated manner to all customersthat call in.
• Places outbound telephone calls.
• Researches and resolves issues to ensure customer retention and satisfaction.
• Directs calls to other departments as needed.
• Understanding of when to escalate calls to operations.
• Maintains knowledge of company products and customer service processes.
• Ability to handle a Call Center environment: work quickly and multi-task.
• Possessed extensive knowledge of travel agency business.

Experience

2 to 4 years

Skill

• Excellent in person skills
• Fluent in speaking &writing English
• Well versed with travel industry norms, process and business dynamics.

Education

MBA or BBA Marketing

Gender Female/Male

Age 24 TO 30

Job descriptions

The Office Boy job carrier various office job obligations – this is an entry level position. They have to offer water, tea and drinks to the visitors and staff, manage files and documents, and provide them to the staff when asked.

Responsibilities

• Make sure that the office premise is clean.
• Monitoring the use of equipment and supplies within the office.
• Employees and guests serving.
• Office management including the management of kitchen.
• Coordinating the maintenance and repair of office equipment.
• Collecting and distributing couriers or parcels among employees.
• Helping the receptionists, secretaries or other administrative assistants in performing their duties.
• Cooperating with office staff to maintain proper interaction with a friendly environment within the office.
• Have skill to making Tea and coffee etc.

Experience

2 years

Skill

• Knowledge of office and management techniques.
• Knowledge of customer service methods and concepts.
• Should be sincere, and trustworthy.
• Good interaction abilities and professional personal display.

Education

Matric

Gender Male

Marital status Married